REFUND POLICY

Refunds (if applicable)

Once the driver has left with your order, there is no refund. You can request a refund before the driver has left the premises. Refunds can take up to 30 days to show in your account. If the driver arrives and you do not answer with 5 minutes you will be charged for the full order and will not receive a refund. Please ensure your email and mobile number is correct. 

Late or missing refunds (if applicable)

If you haven’t received a refund yet first check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@theboozerun.co.uk

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@theboozerun.co.uk