Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.

Common items in a terms and conditions agreement allow you to:

Withdraw and cancel services, and make financial transactions.
Manage customer expectations, such as liability for information errors or website downtime.
Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
Disable user accounts.
Write down any other terms or conditions that protect you or your audience.

Terms & Conditions

1. No ** ID ** No delivery. OVER 18's **ONLY** LAST ORDERS 1am.

2. Minimum order is £10 on alcohol. Excluding tobacco, soft drinks & products in our "food & snacks" section. An additional delivery charge may be added to your order if the minimum order on alcohol products is not met or the order may be cancelled.

3. Our drivers will not deliver to any person anywhere other than at the residential address given when the order was placed.

4. Alcohol will only be delivered to the person who placed the order and whose name appears on the credit/debit card used. If the person who ordered the product does not come to collect or doesn’t match the ID & card used to purchase the delivery will be refused. A refund will be processed with a £10 charge.

5. Our delivery drivers may ask to take a photo of your ID for licensing reasons. If for whatever reason you disagree to this term we will refuse sale!

6. A strict ‘Think 25’ policy is operated which means that should our driver consider the recipient of a delivery of alcohol appears under 25 years of age recognised photographic identification will be requested before any intoxicating liquor is handed over.

7. Acceptable proof of age shall include identification bearing the customers photograph, date of birth and integral holographic mark or security measure. Suitable means of identification would include PASS approved proof of age card, photo-card driving licence and passport.

8. Full address details, including postcode & phone number must be given when placing an order.

9. Delivery will also be refused if our driver believes that the alcohol is being purchased on behalf of another person who is not 18 years of age.

10. Customers are reminded that it is a criminal offence for a person under 18 to purchase or attempt to purchase alcohol and that it is also an offence to purchase alcohol on behalf of a person under 18.

11. Payments must be made before purchase via our secure online payment platform.

12. We reserve the right to refuse the sale of alcohol.

13. Delivery will be refused if the driver considers the person receiving the delivery to be under the influence of alcohol or drugs. The Driver will also refuse the delivery if they believe the person who ordered is too intoxicated.

14. Delivery charge on all orders.

15. Offensive or abusive behaviour to any of our staff will not be tolerated.

16. Please be aware, our drivers carry no cash or excess stock with them so when placing your order please ensure you have remembered to order everything you want.

17. Delivery is usually within 1 hour, but please allow for busy periods where delivery may take longer.

18. ONLY one person should approach the delivery vehicle at any one time on the passenger side of the vehicle.

19. `Some of our products may exceed the recommended retail price (RRP). All of our pricing takes into account the higher costs of operating a home delivery service.